By Vincent Young The battle for power at retail often provides very black and white perspective to those on the brand side, or the retailer side. Let’s face it – we both think the other needs us more than we need them – unless of course you are a challenger brand, in which case you […]read more
- Posted by Ben Smith
- Posted in "How To" Get Leverage, Blog, By Ben Smith, Challenger Brand Strategies, Strategies To Offer Retailers Financial Growth
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I don’t know if I’m suggesting something as radical as the authors of the book “Blue Ocean Strategy” would suggest – I’m merely advocating you change the channel by looking beyond your existing business. That being said, pursuing new channels does have some similarities to the core philosophies shared in “Blue Ocean Strategy”. Think about your existing retail channels in context of the Red Ocean Strategy below, and then look at the Blue Ocean Strategy. It makes a Blue Ocean Strategy in retail seem worth a shot.
Key Benefits To Pursuing An “Alternative Channel” Strategy:
1) If you successfully develop new customers, you lessen your dependance on existing customers
2) Experience serves as a “Learning Lab” where you can test new ideas & apply learnings in your existing channels
3) Opportunity to create new demand for your product by positioning it for specific applications / uses
4) Growing sales in new channels may help lesson impact of seasonality in your existing channels
5) Buyers / merchants tend to stay within the retail industry – your new friends may pop up in your existing channels down the road.
- Posted by Ben Smith
- Posted in amazon.com, best buy, Blog, By Ben Smith, Challenger Brand Strategies, marketing, retail, walmart
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Well the dust has settled and results from the Q4 holiday season are in. I realize that some of our readers are in the CE community and have ready access to retailer share. Note that I’m not quoting anything from NPD that I have access to for my job. I’m linking to a couple of public sources to point out that you can get a good idea of what is going on with a little digging (or you can get it from us)! The data I’m sharing is from consumer surveys conducted by 2 different firms, so take it with a grain of salt – it isn’t cash register data, but provides valuable perspective on where consumers look to purchase their electronics.
1) AD AGE ARTICLE SHOWS BEST BUY GAINING GROUND (WITH 33% SHARE)
2) RETREVO PULSE ARTICLE SAYS BEST BUY LOSING GROUND (BUT WITH 40% SHARE)
TAKEAWAY: CONSUMER ELECTRONICS STILL REVOLVES AROUND BEST BUY
Best Buy is the dominant player in Consumer Electronics, a king maker that has influence with consumers beyond whatever its share actually is (33% – 41%). Even as Walmart and Amazon grow share in the CE space, it is ultimately because people get more comfortable NOT making their purchase at Best Buy. If you are a CE manufacturer, not having your products at Best Buy robs you of credibility with consumers and key influencers. If you are an agency with clients who sell products at Best Buy, you need to know as much about Best Buy as your clients because it is your best route to success. If the products you sell can’t succeed at Best Buy, you will have little leverage wherever else you go to peddle your wares. Conversely, succeeding at Best Buy paves the way for success in other channels. Best Buy does the heavy lifting for other retailers that sell consumer electronics. They just have to look at what Best Buy assorts as a baseline and start from there. So get it right in the first place and base your plans on success at Best Buy. Retail leverage will flow from there.
- Posted by Vincent Young
- Posted in Blog, By Vincent Young, Challenger Brand Strategies, Predictions, Why You Need Leverage
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Five Retail Leverage Predictions for 2010:
1) The CMO Will Become the CCMO (Chief Customer Marketing Officer)
2) Creative Services Agencies Will Learn the Language of Retail
3) It Will Take a Village to Make Social Networking a Relevant Marketing Tool for Retail Leverage
4) “Co-operative Planning” Content Will dominate Newsstand Best-Sellers
5) The New “All-in-One” Brand Will Dominate the Retail Landscape:
Let’s just say that I care enough about the total experience of CES that I would pay to go on my own if I didn’t get to for my job.
How Can You Gain Retail Leverage At CES?
I also believe CES provides a one of a kind opportunity to maintain industry connections, and more importantly, forge new ones.
So this is our invitation if you want to connect with us, talk shop, and discuss Retail Leverage strategies (or play craps – or both at the same time). When we have some downtime at the show, or after hours, the door is open. This invitation is to marketing and sales pros from CE brands, their agencies (PR, marketing, advertising, etc), and pretty much anybody looking to gain Retail Leverage. We hope to see you there!
The best way to contact us is via our twitter account (@retailleverage) or firstname.lastname@example.org .read more
- Posted by Ben Smith
- Posted in "How To" Get Leverage, best buy, Blog, By Ben Smith, Challenger Brand Strategies, Why You Need Leverage
We here at Retail Leverage are big fans of Best Buy, so we were delighted when BusinessWeek took a look at Best Buy in the post-apocalyptic environment after the demise of Circuit City. While Walmart and Amazon are worthy foes, Best Buy is the only large national consumer electronics player left standing. However important Best Buy was before as part of the buying process – regardless of the final point of purchase – Best Buy is now ready to take advantage of its position.
If you are a challenger brand marketer (or an agency working with one) there are lots of takeaways.
To read the full article, click on the Title.read more
What Makes Retail Leverage Tick?
Challenger brand marketers have to be more creative and do more with less. Inspiration can be found anytime, anywhere. We look for ideas in business and trade publications, store walk-thrus, weekly circulars, pop culture. The 3 contributors behind Retail Leverage have lived this daily for a combined 40 years (and with challenger brands, there definitely is a “dog years” multiplier in terms of experience). We hope that by sharing our ideas, inspiration and commentary we can help others – and we think we are.
To read the full article, click on the title.read more
- Posted by Vincent Young
- Posted in "How To" Get Leverage, Blog, By Vincent Young, Challenger Brand Strategies
Our problems become their problems. Here in-lies a potential conflict – an ad agency is a business and its goal is to encourage its clients to spend as many marketing dollars with the agency as possible. While this is a very understandable desire, it may limit the challenger brand’s ability to use its marketing dollars to gain retail leverage as sometimes critical investments need to be made to support the retailer which may cut out the agency’s interests.
3 ways challenger brands can motivate their ad agencies to support their need for retail leverage:
1. Check your agency’s “Retail Leverage” I.Q.
2. Teach your ad agency about your business – not just your brand.
3. Implement an Incentive-Based Agency Fee System
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