<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Retail Leverage &#187; Microsoft</title>
	<atom:link href="http://retailleverage.com/tag/microsoft/feed/" rel="self" type="application/rss+xml" />
	<link>http://retailleverage.com</link>
	<description>Shifting The Balance Of Power At Retail</description>
	<lastBuildDate>Fri, 03 Feb 2012 14:48:55 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=2.9.2</generator>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
			<item>
		<title>Shelf potato alert &#8211; Microsoft Kin mobile phone</title>
		<link>http://retailleverage.com/2010/07/22/shelf-potato-microsoft-kin/</link>
		<comments>http://retailleverage.com/2010/07/22/shelf-potato-microsoft-kin/#comments</comments>
		<pubDate>Thu, 22 Jul 2010 19:01:33 +0000</pubDate>
		<dc:creator>Ben Smith</dc:creator>
				<category><![CDATA[Brand Case Studies]]></category>
		<category><![CDATA[By Ben Smith]]></category>
		<category><![CDATA[Syndicated Article]]></category>
		<category><![CDATA[The Shelf Potato]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[mobile phones]]></category>
		<category><![CDATA[shelf potato]]></category>

		<guid isPermaLink="false">http://retailleverage.com/?p=1247</guid>
		<description><![CDATA[This article appears courtesy of The Shelf Potato Blog, by Doug Garnett. The article was originally published on July 1, 2010, by Ben Smith.

If you saw the commercials or talked to a rep in store, you probably couldn't figure out what problems Kin solved or unmet needs it satisfied. The fact that it was pulled from the market so soon by a company with so deep of pockets leaves only a few conclusions and bigger questions.]]></description>
			<content:encoded><![CDATA[<div class="tweetmeme_button" style="float: right; margin-left: 10px;">
			<a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fretailleverage.com%2F2010%2F07%2F22%2Fshelf-potato-microsoft-kin%2F"><br />
				<img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fretailleverage.com%2F2010%2F07%2F22%2Fshelf-potato-microsoft-kin%2F&amp;source=retailleverage&amp;style=compact&amp;service=bit.ly" height="61" width="50" /><br />
			</a>
		</div>
<blockquote><p><em>This article appears courtesy of </em><a href="http://theshelfpotato.com/about/"><em>The Shelf Potato Blog</em></a><em>, by Doug Garnett. </em><a href="http://theshelfpotato.com/2010/07/01/shelf-potato-alert-microsoft-kin-mobile-phone/"><em>The article was originally published on July 1, 2010, by Ben Smith.</em></a></p></blockquote>
<p><strong><span style="font-weight: normal;"><img class="alignnone size-full" src="http://shelfpotato.files.wordpress.com/2010/07/l_450_312_8af7085f-d756-4adf-9a14-75737a75f823.jpeg" alt="" width="450" height="312" /></span></strong></p>
<p><strong><span style="font-weight: normal;"> </span>&#8220;From half baked spud to dud in 2 months is no way to go through a life-cycle son.&#8221;</strong></p>
<p><a href="http://blogs.wsj.com/digits/2010/07/01/death-of-the-microsoft-kin-a-look-at-the-evidence/">Article: &#8220;Death of the Microsoft Kin: A Look at the Evidence&#8221;</a></p>
<p><a href="http://voices.washingtonpost.com/fasterforward/2010/07/microsofts_kin_smartphone_cant.html">Article: &#8220;Microsoft&#8217;s Kin smartphone: No, it kin&#8217;t&#8221;</a></p>
<p>If you saw the commercials or talked to a rep in store, you probably couldn&#8217;t figure out what problems Kin solved or unmet needs it satisfied.  The fact that it was pulled from the market so soon by a company with so deep of pockets leaves only a few conclusions and bigger questions.</p>
<p>How bad were sales &#8211; did anybody buy it?</p>
<p>Did Microsoft launch something it knew was bad but needed the flop to validate something?  Was it a really expensive live focus group?</p>
<p><a href="http://technologizer.com/2010/06/28/microsoft-kin-gets-a-price-cut-already/">Article: &#8220;Microsoft Kin Gets a Price Cut…Already&#8221;</a></p>
<p>I always have a problem with companies willingness to make price moves once it is too late.  Just 2 days ago the phones prices were effectively cut in half.  Why not launch at those price points or heck it&#8217;s a mobile phone &#8211; why not free.  At least they might have gained momentum out of the gate and gotten enough in peoples hands to see if it has legs.</p>
<p><strong>What can we learn from Kin?</strong></p>
<p>Don&#8217;t launch it if it is flawed.</p>
<p>Know your level of commitment going in. What are you willing to do if your product doesn&#8217;t get off to a good start.  A powerhouse like MSFT can pull a stunt like this and still get the buyers to return their call.  The rest of us don&#8217;t have that luxury.</p>
<p>Communicate what you do that is unique or you do better than anybody else &#8211; understand and share whatever your value is.  I still have no idea what Kin does that you can&#8217;t do with an iPhone, droid, or whatever that motoblur feature is.  They had an 8 figure budget to tell their story with and still failed.</p>
<p>Fight where you can win.  They weren&#8217;t going to out apple apple on tv ads &#8211; and other players such as htc are running ads that are pretty clear with their value prop.   How did anybody at msft or their agency convince themselves that their story would work. Beyond iPhone I am willing to bet the majority of phone choices occur in-aisle.  If MSFT truly believed in the product they should have paid to staff demos 40 hours / week in the verizon stores / best buy.</p>
<p>Above all &#8211; be realistic.</p>
<blockquote><p><em>If you liked this article be sure to check out </em><a href="http://theshelfpotato.com/"><em>Doug Garnett&#8217;s Shelf Potato Blog</em></a><em>.  You can </em><a href="http://twitter.com/drtvguru"><em>follow Doug on twitter @drtvguru</em></a><em>, and of course at </em><a href="http://theshelfpotato.com/"><em>www.theshelfpotato.com </em></a></p></blockquote>


<div class="shr-bookmarks shr-bookmarks-expand shr-bookmarks-center shr-bookmarks-bg-enjoy">
<ul class="socials">
		<li class="shr-linkedin">
			<a href="http://www.linkedin.com/shareArticle?mini=true&amp;url=http://retailleverage.com/2010/07/22/shelf-potato-microsoft-kin/&amp;title=Shelf+potato+alert+-+Microsoft+Kin+mobile+phone&amp;summary=This%20article%20appears%20courtesy%20of%20The%20Shelf%20Potato%20Blog%2C%20by%20Doug%20Garnett.%20The%20article%20was%20originally%20published%20on%20July%201%2C%202010%2C%20by%20Ben%20Smith.%0D%0A%0D%0AIf%20you%20saw%20the%20commercials%20or%20talked%20to%20a%20rep%20in%20store%2C%20you%20probably%20couldn%27t%20figure%20out%20what%20problems%20Kin%20solved%20or%20unmet%20needs%20it%20satisfied.%20The%20fact%20that%20it%20was%20pulled%20from%20the%20market%20so%20soon%20by%20a%20company%20with%20so%20deep%20of%20pockets%20leaves%20only%20a%20few%20conclusions%20and%20bigger%20questions.&amp;source=Retail Leverage" rel="nofollow" class="external" title="Share this on LinkedIn">Share this on LinkedIn</a>
		</li>
		<li class="shr-twitter">
			<a href="http://twitter.com/home?status=RT+%40retailleverage+Shelf+potato+alert+-+Microsoft+Kin+mobile+phone+-+http://bit.ly/9h8v3I&amp;source=shareaholic" rel="nofollow" class="external" title="Tweet This!">Tweet This!</a>
		</li>
		<li class="shr-facebook">
			<a href="http://www.facebook.com/share.php?v=4&amp;src=bm&amp;u=http://retailleverage.com/2010/07/22/shelf-potato-microsoft-kin/&amp;t=Shelf+potato+alert+-+Microsoft+Kin+mobile+phone" rel="nofollow" class="external" title="Share this on Facebook">Share this on Facebook</a>
		</li>
		<li class="shr-delicious">
			<a href="http://delicious.com/post?url=http://retailleverage.com/2010/07/22/shelf-potato-microsoft-kin/&amp;title=Shelf+potato+alert+-+Microsoft+Kin+mobile+phone" rel="nofollow" class="external" title="Share this on del.icio.us">Share this on del.icio.us</a>
		</li>
		<li class="shr-reddit">
			<a href="http://reddit.com/submit?url=http://retailleverage.com/2010/07/22/shelf-potato-microsoft-kin/&amp;title=Shelf+potato+alert+-+Microsoft+Kin+mobile+phone" rel="nofollow" class="external" title="Share this on Reddit">Share this on Reddit</a>
		</li>
		<li class="shr-digg">
			<a href="http://digg.com/submit?phase=2&amp;url=http://retailleverage.com/2010/07/22/shelf-potato-microsoft-kin/&amp;title=Shelf+potato+alert+-+Microsoft+Kin+mobile+phone" rel="nofollow" class="external" title="Digg this!">Digg this!</a>
		</li>
		<li class="shr-stumbleupon">
			<a href="http://www.stumbleupon.com/submit?url=http://retailleverage.com/2010/07/22/shelf-potato-microsoft-kin/&amp;title=Shelf+potato+alert+-+Microsoft+Kin+mobile+phone" rel="nofollow" class="external" title="Stumble upon something good? Share it on StumbleUpon">Stumble upon something good? Share it on StumbleUpon</a>
		</li>
		<li class="shr-technorati">
			<a href="http://technorati.com/faves?add=http://retailleverage.com/2010/07/22/shelf-potato-microsoft-kin/" rel="nofollow" class="external" title="Share this on Technorati">Share this on Technorati</a>
		</li>
		<li class="shr-googlebuzz">
			<a href="http://www.google.com/buzz/post?url=http://retailleverage.com/2010/07/22/shelf-potato-microsoft-kin/&amp;imageurl=" rel="nofollow" class="external" title="Post on Google Buzz">Post on Google Buzz</a>
		</li>
		<li class="shr-mixx">
			<a href="http://www.mixx.com/submit?page_url=http://retailleverage.com/2010/07/22/shelf-potato-microsoft-kin/&amp;title=Shelf+potato+alert+-+Microsoft+Kin+mobile+phone" rel="nofollow" class="external" title="Share this on Mixx">Share this on Mixx</a>
		</li>
		<li class="shr-mail">
			<a href="mailto:?subject=%22Shelf%20potato%20alert%20-%20Microsoft%20Kin%20mobile%20phone%22&amp;body=Link: http://retailleverage.com/2010/07/22/shelf-potato-microsoft-kin/ (sent via shareaholic)%0D%0A%0D%0A----%0D%0A This%20article%20appears%20courtesy%20of%20The%20Shelf%20Potato%20Blog%2C%20by%20Doug%20Garnett.%20The%20article%20was%20originally%20published%20on%20July%201%2C%202010%2C%20by%20Ben%20Smith.%0D%0A%0D%0AIf%20you%20saw%20the%20commercials%20or%20talked%20to%20a%20rep%20in%20store%2C%20you%20probably%20couldn%27t%20figure%20out%20what%20problems%20Kin%20solved%20or%20unmet%20needs%20it%20satisfied.%20The%20fact%20that%20it%20was%20pulled%20from%20the%20market%20so%20soon%20by%20a%20company%20with%20so%20deep%20of%20pockets%20leaves%20only%20a%20few%20conclusions%20and%20bigger%20questions." rel="nofollow" class="external" title="Email this to a friend?">Email this to a friend?</a>
		</li>
</ul>
<div style="clear:both;"></div>
</div>

]]></content:encoded>
			<wfw:commentRss>http://retailleverage.com/2010/07/22/shelf-potato-microsoft-kin/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>

